Choose the Best Option for Your Needs

Choose the Elastic Care package that meets your business needs and gain access to dedicated Elastic-certified experts. The Hyperflex team provides immediate assistance to optimize your Elastic environment for performance, security, and observability, ensuring your infrastructure remains efficient and ready to meet your business goals.

$999

Elastic Care - 1 Day Service

Duration: 5 hours
Ideal for addressing critical issues in search, observability, or security
Includes
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Rapid, expert assistance
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Thorough deployment review
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Performance optimization
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System security check
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Immediate problem resolution
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Detailed incident report
Get Started Today
$4900

Elastic Care - 1 Week Service

Duration: Up to 25 hours
Tailored for in-depth support and long-term solutions.
Includes
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Comprehensive discovery phase
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Detailed recommendations based on findings
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Initial implementation of recommendations
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Full coverage of Elastic stack
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Optimizing and securing the system
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Ongoing progress updates
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Follow-up support for clarification and adjustment 
Get Started Today
$999

Elastic Architecture Review

Duration: 5 hours
Detailed analysis of your system’s architecture
Includes
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Expert analysis in a single day
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Review of architecture for Search capabilities & Observability infrastructure
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Actionable insights and recommendations
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Enhancements to system design and functionality
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Documentation of findings
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Prioritized action items based on immediate impact
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Implementation of quick-win improvements
Get Started Today
$999

Elastic Architecture Review

Duration: 5 hours
Detailed analysis of your system’s architecture
Includes
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Expert analysis in a single day
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Review of architecture for Search capabilities & Observability infrastructure
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Actionable insights and recommendations
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Enhancements to system design and functionality
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Documentation of findings
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Prioritized action items based on immediate impact
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Implementation of quick-win improvements
Get Started Today
$999

Elastic Care - 1 Day Service

Duration: 5 hours
Ideal for addressing critical issues in search, observability, or security
Includes
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Rapid, expert assistance
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Thorough deployment review
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Performance optimization
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System security check
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Immediate problem resolution
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Detailed incident report
Get Started Today
$4900

Elastic Care - 1 Week Service

Duration: Up to 25 hours
Tailored for in-depth support and long-term solutions.
Includes
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Comprehensive discovery phase
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Detailed recommendations based on findings
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Initial implementation of recommendations
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Full coverage of Elastic stack
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Optimizing and securing the system
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Ongoing progress updates
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Follow-up support for clarification and adjustment 
Get Started Today

Elastic Care

Proactive Support for Optimized Elastic Performance

At Hyperflex, our Elastic Care - Immediate Support service ensures you’re not just reacting to challenges but proactively optimizing your Elastic environment for long-term success. From search performance to observability and security, we help unlock the full potential of your Elastic technologies to keep operations smooth and efficient.

Our experts are with you every step of the way, delivering tailored strategies that align with your business needs. With minimal downtime and optimized performance, Hyperflex’s Elastic Care empowers you to stay ahead and achieve operational excellence. Maximize performance, minimize disruptions—Contact us today to see how Elastic Care can transform your business!

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$22,000

Yearly Support

Duration: 1 year -  100 hours
Ideal for businesses needing consistent support year-round
Includes:
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Elastic-Certified Engineers: Elastic expert guidance and reliable support.
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Dedicated Engineer: Access to expert support tailored to your needs.
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System Diagnostics: Troubleshooting and diagnostics for optimal performance.
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Custom Solutions: Tailored support to address specific business needs.
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Immediate Response: Quick assistance for urgent or critical issues.
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Documentation: Clear and comprehensive reports on all support activities.
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Upgrades: Quarterly & Monthly.
Get quote
$50,000

Yearly Support

Duration: 1 year - 250 hours
Ideal for businesses needing consistent support year-round
Includes:
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Elastic Engineers: Certified team for consistent support.
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Flexible Consulting: Apply hours to Elasticsearch, Observability, and Security with a 4-hour response time.
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Dedicated Engineer: Primary resource for focused support.
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Advanced Tuning: System optimization for peak performance.
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Troubleshooting & Health Checks: Comprehensive issue resolution and regular diagnostics.
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Quarterly & Monthly Upgrades: Consistent updates to ensure security and efficiency.
Get quote
$90,000

On-Demand Support

Duration: 1 year - 500 hours
Tailored for occasional support needs beyond contract hours
Includes:
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Senior Engineers: Elite Elastic-certified experts.
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Flexible Consulting: Full support for Elasticsearch, Observability, and Security, with a 1-hour priority response.
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Security Expert Access: Dedicated Elastic Security specialist.
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Full Optimization: Comprehensive system tuning.
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Troubleshooting & Health Checks: Priority issue resolution and ongoing diagnostics.
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Quarterly & Monthly Upgrades: Timely updates for maximum stability.
Get quote

Elastic Consulting

Proactive Expertise for Enhanced Elastic Success

At Hyperflex, our Elastic Consulting service goes beyond problem-solving to proactively optimize your Elastic environment for sustainable growth. Covering search, observability, and security, we unlock the full potential of your Elastic solutions to ensure seamless, efficient operations.

Our dedicated Elastic experts work closely with you, offering strategies that are tailored to your business needs. With a Dedicated Account Manager as your consistent point of contact, and our Premium Fidelity Program—which grants a 10% discount on additional hours after the first year—Hyperflex Elastic Consulting empowers you to stay ahead and drive operational excellence. Maximize value, reduce downtime—contact us today to learn how Hyperflex can transform your Elastic experience!

$250/hour

On-Demand Support

Duration: Flexible, pay-as-you-go
Direct access to Elastic Certified Experts.
Fast, reliable support for critical issues.
Comprehensive consultation summaries for clarity.
Your go-to partner for urgent Elastic solutions.
 $5,000 - $32,000

Quick Start Migration Plan

Duration: 1 week to 1 month
Small-scale or initial projects
Includes:
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Full migration support, cluster setup, indexing
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Focus on data integrity, prevent data loss
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Minimal downtime for smooth operations
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Tailored tuning to optimize Elasticsearch performance
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Document each step of the migration
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Quick performance boosts for search
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Post-migration support for fine-tuning
Get quote
Custom pricing

Intermediate Migration Plan

Duration: 1 to 3 months
Mid-Sized, Complex Projects
Includes:
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Cluster setup and data integration
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Strategic data migration, minimize downtime
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Optimize system for increased data loads
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Align Elastic solutions with workflows
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Document entire migration process fully
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Improve architecture for better scalability
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Monitor and feedback for optimization
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Custom pricing

Advanced Migration Plan

Duration:  3 to 6+ months
Large-scale enterprise migrations.
Includes:
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Full system redesign with Elastic setup
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Expert for large-scale migrations
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Advanced tuning for high-traffic environments
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Custom solutions for business-specific needs
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Detailed reports on architecture and performance
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Strategy sessions for business goals
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Post-migration evaluations
Get quote

Elastic Migration Services

Seamless Migration for Enhanced Elasticsearch Performance

At Hyperflex, our Elastic Migration Services simplify your move to Elasticsearch, ensuring data security, scalability, and optimized performance. With options for projects of any size—from quick setups to large enterprise transformations—our experts guide you through a smooth, efficient migration.

Our Quick Start Plan provides rapid setup, prioritizing data integrity and minimal downtime. For mid-sized projects, our Intermediate Plan optimizes workflows for growing data needs. Large-scale projects benefit from our Advanced Plan, with custom tuning and enterprise-grade support.

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$37,500

Essential Upgrade Package

Duration: 1 year - 150 hours
Designed For: Small Business environments
Includes:
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Quarterly Major and Monthly Minor Release Upgrades: Execution of all
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Initial Performance Optimization: Minor tuning after each upgrade to align with the latest Elastic features.
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Documentation: Summary of upgrade steps and findings.
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24-Hour Priority Response: Rapid response for upgrade-related issues.
Get quote
$60,000

Standard Upgrade Package

Duration: 1 year - 300 hours
Designed For: Medium-sized environments
Includes:
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Quarterly Major and Monthly Minor Release Upgrades: All of Elastic updates
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Performance Optimization: Tuning sessions after each major release.
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Detailed Documentation: Comprehensive report, with key recommendations.
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12-Hour Priority Response: Support within 12 hours for critical upgrade issues.
Get quote
$120,000

Enterprise Upgrade Package

Duration: 1 year - 800 hours
Designed For: Large environments with complex configurations.
Includes:
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Quarterly Major and Monthly Minor Release Upgrades: All of Elastic updates
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Performance & Optimization: Advanced tuning
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Architecture Adjustments: Infrastructure modifications as needed
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Real-Time Monitoring During Upgrades: Continuous monitoring
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Full Documentation and Training: Detailed upgrade reports
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24/7 Priority Support: guaranteed response time after 1 hour
Get quote

Frequently Asked Questions

Select the package that best fits your requirements and pay here to have a dedicated expert available within 1 hour (EST) to support you. Our team is ready to provide immediate assistance and ensure your Elastic environment is optimized and secure.

What industries do you support?

Hyperflex offers Elastic solutions across a variety of sectors, including healthcare, finance, education and e-commerce. We provide tailored, cost-efficient support to meet the unique needs of each industry.

 How do you ensure the security of our data?

We implement advanced, cost-efficient security protocols such as encryption and access controls. Regular security audits and monitoring ensure your data is protected with a focus on both security and efficiency.

 What types of Elastic support do you offer?

Our services include fast and effective support for deployment, optimization, troubleshooting, and ongoing maintenance of Elastic environments. We ensure your system performs optimally and cost-efficiently.

How do you handle custom Elastic implementations?

We work closely with you to design and implement custom Elastic solutions that are both effective and cost-efficient. Our approach includes seamless integration and fast support to address any specific needs.

What sets Hyperflex apart from other Elastic support providers?

Hyperflex is dedicated exclusively to Elastic, offering specialized expertise and fast, cost-efficient support. Our focused approach ensures high-quality service tailored to your Elasticsearch environment.

What is your approach to troubleshooting Elastic issues?

We employ a systematic approach to diagnose and resolve issues swiftly. Our process includes optimization and fast response times to ensure minimal downtime and a cost-efficient resolution to problems.

How can I get in touch with your support team?

You can reach our support team through our website’s contact form, by email, or via phone. We offer responsive, fast support to address your needs and resolve any issues efficiently.

Do you offer training for Elastic users?

Yes, we provide training sessions that focus on effective use and optimization of Elastic. Our training is designed to be both informative and cost-efficient, helping your team maximize their skills and system performance.

Have more Questions?
Book a free discovery call

Contact us

Ready to Transform Your Data Management?

Unlock the full potential of your data with Hyperflex’s Elastic solutions. Enhance your search capabilities, gain real-time insights, and ensure system reliability. Let us tailor a solution that fits your specific needs. Contact Hyperflex today and start maximizing the power of your Elastic environment.

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